Shipping policy

Delivery areas

Karmela EG is an online store. We deliver to all governorates in Egypt.

Processing time

Orders are confirmed by phone or WhatsApp, then handed to the shipping company on the next business day.

Delivery time

• Cairo & Giza: within 48 business hours.
• Other governorates: 2 to 7 business days.
• Some villages and remote areas may take a little longer.

The courier will call you before delivery.

Shipping fees

Shipping fees depend on your area and are shown at checkout before you place your order.

Payment

Cash on delivery (COD).